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4.3/5

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Prime Slots is relatively new to the online casino world, bursting onto the scenes in 2014 with a healthy dose of slots mixed in with some unique, immersive scratch cards. If you’re from the US or Serbia, this is not the site for you – players from these countries are restricted from playing, but if you’re in one of the countries that can give it a try, check out the generous 100% welcome bonus and a potential for 110 spins completely free!

Games

Games are provided by both NetEnt and newcomers to the market NeoGames, giving the users of the site an impressive selection of classic five-reel video slots such as Gonzo’s Quest and Jack Hammer and the harder to come by Slot 777. There are also a number of scratch cards that are provided by the scratchcard specialist NeoGames. In fact, their database of scratchcards is so large that it is one of the largest in the world.

Sadly, where the website fails to excite is their selection of table games, where they have a fairly limited showing of two Roulette games and video poker. This is a real disappointment for a site that seems to have such a unique spin when it comes to the presentation of games and scratch cards.

Software

The site uses NeoGames software, which was founded in 2005 to capitalise on the scratch card market, and has expanded to include video slots too. Usually used as an add-on to complement a wide range of games on a bigger site, the software works well, but maybe lacks a little in availability. It is bolstered by one of the world’s leading providers in online gaming NetEnt who have an excellent reputation in the field. Gameplay from both of these providers is excellent, with great graphics and soundtracks as well as the level of detail in the NetEnt animations you would expect from such a huge provider.

Mobile Gaming

Many of the games that you enjoy on the website can also be accessed on your mobile phone, too. They can be accessed by a QR code on the Prime Slots Casino website so that you can play wherever you happen to be. All of the games pay an average of one in three, making it a real possibility that you could be the one to win big!
You don’t have to compromise when it comes to quality gaming just because you’re on the go. The mobile phone version of the site also offers the same great graphics and soundtracks that you’d expect from the website, just in a handy portable form. The website also states that they are compatible with Android, iOS, and Windows as well as tablets. Those in the UK or Sweden can also download the iOS app to increase playability.

Bonuses and Promotions

The current Welcome Bonus on site offers 110 free spins, with 10 being awarded on registration and a further 50 spins on days 2 and 3 subject to deposits on day one and three of a minimum of £10 each. Without the second deposit, the maximum amount of free spins a new user can receive is 60.
As well as the free spins, the site matches your first deposit by 100% up to a maximum bonus of £200. So for example, top up your account with £30, and you’ll play with £60. Top up your account with £200, and you’ll play with £400. All bonuses are subject to a playthrough wager. The 110 spins offer is subject to a wagering requirement of 50x the sum won before it can be removed from the account. For wins that required bonus money to wager the bet, the winnings must be played through 35x before it can be withdrawn.
There is also the option to feel like a VIP by accumulating your Reward points to climb the ladder to success and gain different VIP levels. The higher the level, the better the rewards, and bonuses to you. Each time you level up as a VIP, you’ll receive either free games or bonus funds added to your account. You also get to take part in free play Sunday, where you receive additional free spins depending on your level. Make it all the way to the higher echelons of Platinum, Premium or Prestige, and you get your own Personal Account Manager, extra offers, and monthly cash back too. Now that’s not bad!

Banking and Payment Methods

Banking can be conducted on the website in over 20 ways, including wire transfer and Ukash as well as more traditional routes such as credit and debit card and NETELLER. Transfers are handled swiftly, but because of third party interaction can take between 24 hours and 14 days for withdrawals to be transferred through into your account.
Each payment method has its own depositing and withdrawal limit, ranging from a maximum deposit of £300 for Siru mobile up to £50,000 for Instadebit, NETELLER and debit and credit card transactions. Withdrawals are subject to a minimum sum of £5 and can total up to £1,000,000 in one transaction if using Wire Transfer.

Security and Fairness

As a responsible gambling provider, the company uses 128-bit SSL encryption tech to ensure that your data is transferred safely and securely over the web. The website also states that they are protected by the latest firewall too. No information is shared with any other organisations, either, meaning no spam calls! The website also lists both their security and their privacy policy for the peace of mind of you, the consumer.

The website also operates self-exclusion, meaning that your own personal security and that of your finances can be regulated by you to prevent huge losses or to ensure that you do not spend too much. You can also set up reminders of a ‘reality check’ to tell you how long you have been playing through the ‘My Account’ section.
The business holds three EU casino licenses, which will protect those in the UK should the site experience financial difficulties. No guidelines are available to show protections to residents of the UK after the exit from the EU.
The website was also certified random by iTech Labs, and a report of this has been included on the Prime Slots Casino website for all of their customers to view.

Support

If you’ve ever been unfortunate enough to contact customer service on a site only to wait days for a reply, then you’ll understand the frustration felt by many casino users all over the world. Prime Slots are luckily, not like this. Their users can contact them by telephone, email or via live chat and most reports online suggest that they are pretty quick off the mark too, with the average response time being less than a day – even by email. Customer service is available between 9am-1am worldwide, meaning that chances are you’ll be able to get through to someone pretty quickly.

Summary

We love the unique look of this casino, and the fact that it is Malta based which offers players support should things go wrong. Sadly, we have to rate it lower because of the lack of table games, but we think you should still check out the site for the excellent scratch cards by leading provider NeoGames. Throw in a loyalty scheme with lots of freebies and a 100% welcome bonus, and we think the site is worth a punt, if only for the free spins on offer to all new users.

Casino Information

Prime Slots Casino
Established: 2014
https://www.primeslots.com/en-GB/
Email: [email protected]
Tel: 0203 3189367
Jurisdiction: Remote Gaming Licence Malta

4.0
Reputation
4.0
Gaming Software
5.0
Bonuses
4.0
Support
4.3 Casino Rating
Prime Slots Casino register with maximum bonus)
4.3/5
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